1.1. Reservation Submission: All booking requests must be submitted via our designated reservation platform, email, or form, with accurate and complete information.

1.2. Advisor Representation: The Advisor warrants that they are authorized to act on behalf of their Clients and have obtained all necessary consents to submit personal and payment information.

1.3. Confirmation: Bookings are confirmed only upon receipt of a deposit or full payment as specified in Section 3 and issuance of a booking confirmation by The Cultural Heritage Collective DMC.

2.1. Accurate Information: The Advisor is responsible for providing accurate information for all Clients, including names, travel documents, and special requests.

2.2. Travel Documents: Advisors must ensure Clients have valid passports, visas, and other required travel documents for their destination.

2.3. Advisory and Communication: Advisors must communicate all booking details, terms, and itinerary updates to their Clients.

3.1. Deposit Requirements: A non-refundable deposit of [insert amount or percentage] per traveler is required to secure a booking.

3.2. Final Payment: The balance must be paid no later than 60 days before departure. Failure to make timely payments may result in cancellation.

Ghana trips during the month of December final payments are due no later than June 30th. Full payment will be required for secured trips beginning June 1st.

3.3. Payment Method: Payments must be made via bank transfer, credit card, or other methods specified in the invoice.

4.1 Payment Submission: The Advisor agrees to adhere to all payment deadlines, including deposits and final payments, as outlined in the booking terms.

4.2 Commission: All rates provided are net and do not include commission. Advisors may add their own mark-up or service fee when quoting Client and will retain the mark-up or service fee received from the Client.

4.3 Non-Payment: Failure to make timely payments may result in cancellation of bookings, and any applicable cancellation fees will be charged.

5.1 Amendments: The Advisor acknowledges that any changes to bookings may incur additional fees or an adjustment in the rate per the number of total guests and/or room occupancy level, which will be communicated and invoiced accordingly.

5.2 Cancellations: The Advisor agrees to communicate all cancellations in writing. Refunds, if any, will be processed according to the cancellation policy outlined in the Terms and Conditions.